SALES CONDITIONS

SALES CONDITIONS


The customer must read the General Sales Conditions. They will be considered as acknowledged when the order is placed.      
The installation of our products must be carried out only by competent and qualified people.

Termini e Condizioni

Termini e Condizioni

Orders definition:

Placing an order requires first to have previously registered on the site www.inwash.it. INwash Srl shall confirm the registration to entitle the customer placing online orders. The order is considered as a proposal to buy the products added in the cart. INwash Srl shall accept and confirm the order to the customer.  When confirmed, an order can only be cancelled with a written authorisation by INwash Srl. In that case the customer shall be charged for the costs of the order cancellation.

All prices are in Euro currency, VAT and shipping cost excluded.  Where the price is not indicated, Inwash Srl will communicate it     with order confirmation or upon request.
Purchased products shall be sent by courier to the address specified in the purchase order. Other requirements must be communicated to INwash Srl.

Termini e Condizioni

Termini e Condizioni

Delivery time in the order confirmation are indicative and not binding. A possible delay in the delivery or a partial shipment do not give the right to the customer to withdraw the purchase or to claim a compensation.
When the cost of the transport is charged in the invoice, it’s on INwash srl responsibility. In this case, possible damages will be handled by INwash Srl.

Payment must be in EUR and agreed between the customer and INwash Srl. In case that the payment terms are not respected INwash Srl is enabled to stop other open deliveries and to debit interest rates on the delayed payment.  All expenses to recover the costs will be charged to the customer.

Termini e Condizioni


Return Material Authorization - RMA


Resi

When receiving the parcel, the customer shall inspect the goods and verify if the products conform to what ordered.
Any disputes and returns must be communicated by e-mail, using the dedicated procedure in the "SERVICE" area of the website.
The return must be authorized in writing by INwash Srl in advance. The lack of documentation and information will generate the return of the piece to the customer.
The transport and administrative costs of handling the RMA procedure may be charged to the customer.


LEGISLATION


The present general sales conditions are governed and construed in accordance with the Italian laws.

All disputes will be the sole responsibility of the judicial authorities of the Court of Vicenza, also for any warranty actions. 

Termini e Condizioni


PRIVACY


Privacy

Personal data will be handled by INwash Srl in compliance with current Italian directive law, article 13 DLgs 196/2003 and following modifications (GDPR).


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900

ACTIVE CUSTOMERS

More than 45.000

DELIVERED SPARE PARTS
PER MONTH

More than 7000

CLASSIFIED SPARE PARTS
(2017 DATA)